Cookie Policy

Last updated: October 13, 2026

1. What are Cookies?

Cookies are small text files stored on your device (computer, tablet or mobile) when you visit our website. They allow the site to recognize your device and store information about your preferences or past actions, improving your browsing experience.

2. How does FalaAI use Cookies?

We use cookies for various purposes, always aiming to improve your experience on our platform:

  • Essential Cookies: Required for the basic functioning of the site and its security features.
  • Performance Cookies: Collect information about how you use our site to improve performance.
  • Functionality Cookies: Allow the site to remember your choices (such as language or region).
  • Marketing Cookies: They may be used to display relevant ads and measure the effectiveness of campaigns, as applicable.

3. Types of Cookies We Use

3.1. Strictly Necessary Cookies

These cookies are essential for you to navigate the site and use its features. Without them, services such as login authentication and access to secure areas would not work.

Examples:

  • Authentication session cookies
  • Security and fraud prevention cookies
  • Load balancing cookies

3.2. Performance and Analytics Cookies

They collect information about how visitors use our site, such as which pages are most visited and whether they receive error messages. All data is aggregated and anonymous.

Tools currently used:

  • Google Analytics (traffic analysis)

3.3. Functionality Cookies

They allow our site to remember the choices you make (such as your username, language or region) and provide enhanced and more personalized features.

3.4. Marketing and Advertising Cookies

They may be used to track visitors across different sites and display relevant ads. They may also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. When new tools are effectively activated, this Policy is updated and consent is respected.

Marketing platforms that may be used:

  • Google Ads (remarketing and conversions)
  • Meta Pixel (Facebook and Instagram Ads)
  • LinkedIn Insight Tag
  • and other usual advertising and measurement tools, as applicable

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. For more information about these cookies, please consult the privacy policies of the respective services:

5. How to Manage Cookies?

You have the right to decide whether to accept cookies or not. You can exercise your cookie preferences through the following options:

5.1. Browser Settings

Most browsers allow you to control cookies through settings. To learn how to do this:

5.2. Opt-out Tools

To disable behavioral advertising tracking cookies, visit:

⚠️ Warning: By disabling cookies, some site features may not work properly. Essential cookies cannot be disabled as they are necessary for the basic functioning of the site.

6. Cookie Duration

The cookies we use have different validity periods:

  • Session Cookies: Temporary, expire when you close your browser.
  • Persistent Cookies: Remain on your device for a specific period or until you manually delete them. Our persistent cookies have a maximum validity of 2 years, with the consent cookie valid for 1 year.

7. LGPD Compliance

FalaAI is committed to the General Data Protection Law (LGPD - Law No. 13,709/2018). We collect and process personal data through cookies only when there is an appropriate legal basis, whether by consent, legitimate interest or contractual necessity.

You have the right to confirmation and access, correction, deletion, portability, withdrawal of consent and information about your personal data. To exercise these rights, contact us via email: contato_falaai@action.tec.br

8. Changes to this Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal or regulatory reasons. We recommend that you review this page regularly to stay informed about how we use cookies.

The date of the last update is indicated at the top of this page.

9. Contact

If you have questions about our Cookie Policy or how we handle your personal data, please contact us:

Action Tec Brasil (FalaAI)

Email: contato_falaai@action.tec.br

WhatsApp: 11 99822-0700

Website: falaai.action.tec.br

This Cookie Policy is part of our Terms of Use, Privacy Policy and LGPD Policy.

Cookie Policy | FalaAI